"Dear fine folks of Totes,
Almost 20 years ago I purchased an umbrella, a nice small green umbrella, at the Eaton Center in Toronto Ontario Canada. It was the first umbrella that I can ever remember purchasing with my own money. I was in high school, skipping school if I remember, and I was enjoying a day in the mall to get out of the rain. I eventually realized that I was getting very bored, and I wanted to visit my local comic shop (it was outside). I decided right then that I needed an umbrella. I remember many umbrella choices (many of them cheaper), but one thing caught my attention about your umbrella, the lifetime warranty.
I assumed that the umbrella would last a year, maybe two, and I decided that I would cash in on this lifetime warranty to the best of my ability later. Time went on, and my loyal umbrella traveled through life with me. Two years past, and it still worked perfectly. I moved out of my house, traveled the world, and changed my life's ambitions many times, but still the same umbrella has followed me.
Sadly in the past year or so I've started to notice a decline in my umbrella. The handle has a large crack where a large springy piece of steel pops out occasionally. The cloth has developed some rather thin sections and now leaks. One of the ribs broke recently, and the middle bit seems to leak as well. It also takes a lot of pressure on the button to get it to open.
I can't say enough about the staying power of this umbrella. I now travel regularly, and it's seen the world with me. I've lived on several continents, all of which have had some pretty scary storms, but my umbrella has served me well. Unfortunately I think that it has finally seen it's last legs, and I was wondering, does my warranty still apply? Since I was a teenager when I bought this umbrella, you can imagine that I no longer have the receipt, or the little paper warranty that came with it. I just thought I would ask before I simply threw the umbrella away.
Don't get me wrong, there is no way I couldn't say that this umbrella has served me well. It was well worth the amount (that I can't remember) that I paid for it.
Thanks for your time."
I also included the pictures. I wonder what's going to happen?
Later
